Troubleshooting guide – Heath Zenith Motion Sensor Light Control 9700LeD User Manual
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598-1360-00
trOuBLeshOOting guiDe
symptOm
pOssiBLe Cause
sOLutiOn
Lights	 will	 not	 come	
on.
1.	 Light	switch	is	turned	off.
2.	 Lamp	is	loose	or	burned	out.
3.	 Fuse	is	blown	or	circuit	breaker	is	turned	
off.
4.	 Daylight	turn-off	is	in	effect.
5.	 Incorrect	 circuit	 wiring,	 if	 this	 is	 a	 new	
installation.
6. Sensor is not aimed toward desired cover-
age area.
1.	 Turn	light	switch	on.
2.	 Check	lamp	and	replace	if	burned	out.
3.	 Replace	fuse	or	turn	circuit	breaker	on.
4.	 Recheck	after	dark.
5.	 Verify	wiring	is	correct.
6. Re-aim sensor to cover desired area.
Lights	 come	 on	 in	
daylight.
1. Light control may be installed in a relatively
dark location.
2. Light control is in TEST.
1. The fixture is operating normally under these
conditions.
2. Set control switch to 1, 5, or 10 minutes.
Lights	come	on	for	no	
apparent	reason.
1. Light control may be sensing small animals
or automobile traffic.
2. Range is set too high.
1. Reduce Range. Re-aim sensor.
2. Reduce Range.
Lights	stay	on	
continuously.
1. The sensor may be picking up a heat source
like	 an	 air	 vent,	 dryer	 vent,	 or	 brightly	
painted,	heat-reflective	surface.
2. Sensor is in Manual Override mode.
1. Reduce Range. Re-aim sensor.
2.	 Set	control	switch	to	1,	5,	or	10	minutes.
	
Follow manual override instructions to reset.
Lights	 flash	 on	 and	
off.
1. Heat or light from the lamps may be turning
the light control on and off.
2. Heat being reflected from other objects
may be affecting the sensor.
3. Sensor is in the Test mode.
4. Light may be leaking through the flood
lamp reflectors
1. Reposition the lamps away from the sensor.
2. Reduce Range. Re-aim sensor.
3. While in TEST mode, light only stays on for 5
seconds.
4. Make sure the metal lamp protectors are in-
stalled.
