HP dc5700 User Manual

Page 188

D–24

437804-001

Service Reference Guide, dc5700

Troubleshooting Without Diagnostics

Computer is in

standby mode.

Press the power button to resume

from standby mode.

When attempting to resume

from standby mode, do

not hold down the power

button for more than four

seconds. Otherwise, the

computer will shut down

and you will lose any

unsaved data.

Mouse will only move

vertically or horizontally, or

movement is jerky.

Mouse roller ball or the

rotating encoder shafts

that make contact with

the ball are dirty.

Remove roller ball cover from the

bottom of the mouse and clean the

internal components with a mouse

cleaning kit.

Solving Keyboard and Mouse Problems (Continued)

Problem

Cause

Solution