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Silent install did not execute successfully – HP J4367A User Manual

Page 95

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Troubleshooting 95

Events Agent

status

Management
Server 1 status

Management
Server 2 status

Two UPSs are on battery power and

redundant power is lost

Two UPSs have shut down

-

-

-

-

-

Both UPSs have lost communication

SLES 10 agent does not autostart after power fail or
reboot

Action: Follow the instructions for installing the agent on SLES 10 (on page

35

).

Servers running Windows® Server 2003 do not
restart

Symptom: Servers running Windows® Server 2003 do not restart upon power restoration following a

power fail shutdown.
Possible Cause: This is a known Windows® Server 2003 behavior on some servers.
Action: Refer to the Microsoft® Knowledge Base article 819760.

Shutdowns not functioning when Any Server is

configured in a redundant configuration

Action: Reconfigure the management server information on the agent.

1.

Open the agent configuration program for your operating system.

o

Windows ("

Reconfiguring the agent on Windows operating systems

" on page

32

)

o

Linux ("

Reconfiguring the agent on Linux operating systems

" on page

36

)

o

HP-UX ("

Reconfiguring the agent on HP-UX operating systems

" on page

39

)

2.

Enter the correct IP address, host name, communications port, or serial path for the first management
server that should communicate with the agent. Do not select Any Server from the dropdown box in

Windows or enter an asterisk (*) where prompted for Linux or HP-UX.

3.

Enter the correct IP address, host name, communications port, or serial path for the second
management server that should communicate with the agent. Do not select Any Server from the

dropdown box in Windows or enter an asterisk (*) where prompted for Linux or HP-UX.

4.

Close the configuration program.

Silent install did not execute successfully

Action:

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