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Troubleshooting, Agent does not install on rh itanium, Attached device communication errors appear – HP J4367A User Manual

Page 87: Attached device did not shut down gracefully

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Troubleshooting 87

Troubleshooting

ASCII character sequence Esc+Shift+9 directs all

serial communication to the iLO port for the HP
ProLiant DL380 G4

Action: Disable iLO.

Agent does not install on RH Itanium

Action:

1.

Install the

ia32*

file for your operating system from the supplementary disc.

2.

Install the appropriate library files for your operating system from the compact layer in the following

order:

a.

Install the

glibc*

library file.

b.

Install the

zlib*

library file.

RH4-U3 RH4-U4 RH4-U5 RH5

ia32* ia32el-1.3-2.ia64.rpm

ia32el-1.3-2.ia64.rpm ia32el-1.3-2.ia64.rpm ia32el-1.6-

13.el5.ia64.rpm

glibc* glibc-2.3.4-

2.19.i686.rpm

glibc-2.3.4-
2.25.i686.rpm

glibc-2.3.4-
2.36.i686.rpm

glibc-2.5-12.i686.rpm

zlib* zlib-1.2.1.2-

1.2.i386.rpm

zlib-1.2.1.2-

1.2.i386.rpm

zlib-1.2.1.2-

1.2.i386.rpm

zlib-1.2.3-3.i386.rpm

3.

Install the agent using the Linux installation script ("

Installing the agent using the installation script

"

on page

33

).

-or-
Install the agent using the Linux silent installation method ("

Installing the agent using the silent

installation method

" on page

34

).

Attached device communication errors appear

Action: Use the device IP address, not the host name, when attaching devices.

Attached device did not shut down gracefully

Action: Be sure the shutdown settings do not exceed the UPS runtime.

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