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Receiving a security error, Redundant ups status – HP J4367A User Manual

Page 94

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Troubleshooting 94

Receiving a security error

Symptom: Security error: Domain Name mismatch message when trying to browse with SSL.
Possible Cause: The IP address or server name has changed.
Action: Stop the service, delete the certificate file, and restart the service.

Redundant status error displays on the Attached

Devices screen for a nonredundant configuration

Possible Cause: The HP UPS Power Protection Agent was incorrectly configured.
Action: Reconfigure the agent.

1.

Open the agent configuration program for your operating system.

o

Windows ("

Reconfiguring the agent on Windows operating systems

" on page

32

)

o

Linux ("

Reconfiguring the agent on Linux operating systems

" on page

36

)

o

HP-UX ("

Reconfiguring the agent on HP-UX operating systems

" on page

39

)

2.

Verify that the correct IP address, host name, communications port, or serial path is entered for the
management server that should communicate with the agent. To allow any management server to

connect to the agent, select Any Server from the dropdown box in Windows, or enter an asterisk (*)

where prompted for Linux or HP-UX.

3.

For a nonredundant configuration, be sure that no second management server is specified for
communication with the agent.

4.

Close the configuration program and check the Attach Devices screen ("

Attached Devices menu

" on

page

67

) to verify that the redundant UPS (RU) column is grayed out.

Redundant UPS status

The following table describes the possible combinations for the redundant UPS status icons found on the

Attached Devices screen ("

Attached Devices menu

" on page

67

).

Events Agent

status

Management
Server 1 status

Management
Server 2 status

RU AS RU AS

Both UPSs are on utility power

Management Server 1 UPS is on
battery power and redundant power is

lost

Management Server 1 UPS has shut
down and redundant communication is

lost

- -

Management Server 1 UPS has lost
communication and redundant

communication is lost

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