No copy came out, Is media loaded in the input tray, Is the original loaded correctly – HP 3300mfp User Manual

Page 170: Is the wrong device selected, Copies are blank, or images are missing or faded, Is the print cartridge low on toner, Is the original of poor quality, Does the original have a colored background, Improving copy quality, Preventing problems

168 13 Troubleshooting copy problems

No copy came out

Is media loaded in the input tray?

Load media in the printer. See

Installing and loading the media input trays

for more information.

Is the original loaded correctly?

Make sure that the original is loaded correctly:

●

ADF input tray: The original should be loaded top down in the ADF input tray, with the side to
be copied facing up. See

Loading originals to copy or scan

for more information.

●

Flatbed scanner: Place original document face down on the flatbed scanner with the top left
corner of the document located in the lower right corner of the glass.

Is the wrong device selected?

In HP LaserJet Copy Plus, make sure that the printer you are intending to use is selected in the
Printer field as the current device when you press start/copy.

Copies are blank, or images are missing or faded

Is the sealing tape still in the printer print cartridge?

The sealing tape might still be in the print cartridge. Remove the print cartridge, pull out the
sealing tape, and reinstall the print cartridge. See

Installing a print cartridge

for more information.

Is the print cartridge low on toner?

Copies are made using the printer. If the print cartridge is low on toner, the copies will be faded.

Is the original of poor quality?

The accuracy of the copy depends on the quality and size of the original. Try adjusting the contrast
with HP LaserJet Copier. See

Using HP LaserJet Copier software

for instructions. If your original

is too light, the copy might not be able to compensate, even if you adjust the contrast.

Does the original have a colored background?

Colored backgrounds might cause images in the foreground to blend too much or the background
to appear in a different shade. Try using HP LaserJet Copier to adjust the settings before copying
or to enhance the image after it has been copied. See

Using HP LaserJet Copier software

for

instructions.

Improving copy quality

This section provides information on the following topics:

●

Preventing problems

●

Identifying and correcting copy/scan defects

Preventing problems

The following are a few simple steps you can take to improve copy quality: