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HP 630 series User Manual

Page 97

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Chapter 7: Troubleshooting and support

97

Computer cannot

find the

connected

camera

The camera is

turned off.

Turn on the camera.

The camera is

not working

correctly.

Try connecting the

camera directly to an

HP Photosmart printer or

an HP printer with a front

panel USB port, and

print an image. This will

verify that the image,

memory card, USB

connection, and the USB

cable are functioning

correctly, or not.

The camera is

set to the

Digital

Camera

setting

in the

USB

Configuration

sub-menu of the

Setup

menu, but

the computer

cannot

recognize the

camera as a

digital camera.

Change the

USB

Configuration

setting to

Disk Drive

in the

Setup

menu. (See

USB

configuration

on

page 73.) This allows the

camera to appear as

another disk drive on the

computer so that you can

easily copy the image files

from the camera to the

hard drive of your

computer.

Message

Possible cause

Solution