HP 3900 series - Manual (Page 57)

Document is misprinted
Text and images are misaligned
If the text and images on your printouts are misaligned, then
align the print cartridges.
Document is printed off-center or at an angle
1.
Verify that only one type of paper is placed in the paper tray, and that the paper
has been placed in the tray correctly.
2. Verify that the paper guide fits firmly against the edge of paper.
3. Reprint the document.
Parts of the document are missing or printed in the wrong place
Open the
Printer Properties and confirm the following options:
Tab Setting
Finishing Orientation: The appropriate orientation
Paper/Quality Size is: The appropriate paper size
Envelope is printed at an angle
1.
Slide the flap inside the envelope before loading it in the printer.
2. Confirm that the paper guide fits firmly against the edge of the envelope.
3. Reprint the envelope.
Document does not reflect the new print settings
The printer settings might differ from the software program print settings. Select the
appropriate print settings within the software program.
Problems with borderless documents
Borderless printing guidelines
When printing borderless photos or brochures, follow these guidelines:
●
Verify that the paper size that is specified in the Paper Size drop-down list on the
Printing Shortcuts tab matches the size of the paper that is loaded in the paper
tray.
● Select the appropriate paper type in the Paper Type drop-down list on the
Printing Shortcuts tab.
● Do not print borderless documents in ink-backup mode . Always have two print
cartridges installed in the printer when printing borderless documents.
User's guide 55