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Troubleshooting, Printer does not print, 10 troubleshooting – HP 3900 series User Manual

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10

Troubleshooting

Printer does not print

Paper jam

Paper problems

Printer is stalled

Print cartridge problems

Photos do not print correctly

Print quality is poor

Document is misprinted

Problems with borderless documents

Error messages

Power light is flashing

Document prints slowly

If you continue to have problems

Printer does not print

Verify the following
Verify the following conditions if the printer is not printing:

The printer is connected to the power source.

The cable connections are secure.

The printer is turned on.

The print cartridges are the

correct print cartridges

for the printer and are

properly

installed

.

The paper or other media is correctly loaded in the paper tray.

The printer cover is closed.

The rear access door is attached.

Check the power light
If the Power light is flashing, there might be an error.
See

Power light is flashing

for more information.

Check the printer cable connection
If the printer cable is attached to a USB hub, a printing conflict might exist. Two
methods are available for solving the conflict:

Attach the printer USB cable directly to your computer.

When printing, do not use other USB devices that are attached to the hub.

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HP Deskjet 3900 series

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