Microsoft Surface Hub 2 SmCamera - Manual (Page 393)

Troubleshoot display projection to
Surface Hub
Article • 02/16/2023
Surface Hub is designed to enable end users to project their display from laptops or
other external devices wirelessly via Miracast or via wired (USB-C/HDMI) connections.
Surface Hub listens for incoming wireless connections via Miracast when Wi-Fi is
enabled. If your external device supports Miracast and runs Windows 10 or Windows 11,
you should be able to wirelessly project your screen onto Surface Hub. If you can't, try
the troubleshooting steps on this page.
To connect with Miracast:
1. On your Windows 10/11 device, press the Windows logo key + K .
2. In the Connect window, look for the name of your Surface Hub in the list of nearby
devices, as shown in the bottom left corner of the Surface Hub display.
3. Enter a PIN if your system administrator has enabled the PIN setting for Miracast
connections. This requires you to enter a PIN when you connect to Surface Hub for
the first time.
Table 1. Troubleshoot Miracast connections to Surface Hub
Action Where Notes
Restart
devices External
device/Surface
Hub If Miracast has worked previously, restart your external device or
restart your external device and Surface Hub to reset the
connection.
Restart
wireless
display
adapter External
device 1. Start > Settings > Bluetooth & devices > Devices . Under
Wireless displays & docks , select the wireless display or adapter.
2. Select Remove device > Yes .
3. Try reconnecting.
 Tip
If you don’t see the name of the Surface Hub device as expected, it's possible the
previous session was prematurely closed. If so, sign in to Surface Hub directly to
end the previous session and connect from your external device.
Troubleshoot Miracast