Microsoft Surface Hub 2 SmCamera - Manual (Page 177)

Issue Notes
Unable to migrate to Windows 10/11 Pro or
Enterprise on Surface Hub version 1 devices By design, the ability to migrate to Windows
10/11 Pro or Enterprise is only available for
Surface Hub 2S devices.
UEFI menu does not appear when holding down
the
Volume + power button
- Ensure you are holding down both buttons
for approximately 10 seconds. After you see
the Windows logo, release the
power button
while continuing to hold Volume +
- Try connecting the USB drive via USB-C.
The Surface Hub 2S does not automatically reboot
after entering the two-character certificate
thumbprint and your UEFI settings password. Press the Surface Hub 2S Power button to
manually power the device back up.
No audio from speakers following migration to
Windows 10/11 Pro or Enterprise To resolve, download and install the Drivers
and Firmware for Windows 10 Pro and
Enterprise on Surface Hub 2 (MSI)
.
The volume rocker button is non-functional
following migration to Windows 10/11 Pro or
Enterprise. To resolve, download and install the Drivers
and Firmware for Windows 10 Pro and
Enterprise on Surface Hub 2 (MSI)
.
To unenroll a device from SEMM and restore user control of Surface UEFI settings,
you must have the SEMM certificate that was used to enroll the device in SEMM. If
this certificate becomes lost or corrupted, it is not possible to unenroll from SEMM.
Back up and protect your SEMM certificate accordingly.
Troubleshooting and common problems