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Uninstalling product software - mac, Where to get help – Epson Expression Premium XP-7100 Small-In-One Inkjet Printer User Manual

Page 317

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317

Note:

If you find that re-installing your product software does not solve a problem, contact Epson.

Parent topic:

Uninstall Your Product Software

Uninstalling Product Software - Mac

In most cases, you do not need to uninstall your product software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your product software as
described here.

Note:

If you find that re-installing your product software does not solve a problem, contact Epson.

1.

To download the Uninstaller utility, visit

epson.com/support

(U.S.),

epson.ca/support

(Canada), or

epson.com.jm/support

(Caribbean) and select your product.

2.

Click

Downloads

.

3.

Select your operating system, click

Utilities

, locate the Uninstaller utility, and click

Download

.

4.

Run the file you downloaded.

5.

Double-click the

Uninstaller

icon.

6.

In the Epson Uninstaller screen, select the checkbox for each software program you want to
uninstall.

7.

Click

Uninstall

.

8.

Follow the on-screen instructions to uninstall the software.

9.

Reinstall your product software.

Note:

If you uninstall the printer driver and your product name remains in the

Print & Fax

,

Print & Scan

,

or

Printers & Scanners

window, select your product name and click the

(remove) icon to remove it.

Parent topic:

Uninstall Your Product Software

Where to Get Help

If you need to contact Epson for technical support services, use the following support options.

Internet Support

Visit Epson's support website at

epson.com/support

(U.S.),

epson.ca/support

(Canada), or

epson.com.jm/support

(Caribbean) and select your product for solutions to common problems. You can