Cannot print over a network – Epson Expression Premium XP-7100 Small-In-One Inkjet Printer User Manual

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• Make sure you installed your product software correctly for your network. See the

Start Here

sheet for

instructions.

• If your Mac includes both wired and wireless network services, make sure the network to which you

connected your product is at the top of the Set Service Order list. Check your Mac documentation for
instructions.

Note:

If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and

5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,
give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home
Network 5 GHz. See your router documentation or contact your internet service provider for
instructions.

Parent topic:

Solving Network Problems

Related concepts

Uninstall Your Product Software

Cannot Print Over a Network

If you cannot print over a network, try these solutions:

• Make sure that your product is turned on.

• Make sure you install your product's network software as described in your product documentation.

• Print a network status sheet and verify that the network settings are correct. If the network status is

Disconnected

, check any cable connections and turn your product off and then on again.

• If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your

network does not assign IP addresses using DHCP, set the IP address manually.

• Make sure your computer and product are both using the same wireless network.

• If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place

your product closer to your router or access point. Avoid placing your product near a microwave oven,
2.4 GHz cordless phone, or large metal object, such as a filing cabinet.

Note:

If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and