Product status messages – Epson WorkForce ST-M3000 Monochrome MFP Supertank Printer User Manual
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You can also update the software by selecting
EPSON Software Updater
in the
EPSON
or
EPSON
Software
program group, accessible by the
Start
button, or on the
Start
or
Apps
screens, depending
on your version of Windows.
•
OS X
: You can manually update the software by opening the
Applications
>
Epson Software
folder
and selecting
EPSON Software Updater
.
•
macOS 10.12.x or later
: You can manually update the software by opening the
App Store
, selecting
Updates
, searching for a software update option for Epson Software, and selecting
Update
.
Parent topic:
Product Status Messages
You can often diagnose problems with your product by checking the messages on its LCD screen.
LCD screen message
Condition/solution
Printer error. Turn on the
printer again. See your
documentation for details.
A printer error has occurred. Turn the product off and then back on again. If
the error continues, check for a paper jam. If there is no paper jam, contact
Epson for support.
Paper out in XX.
Load paper in the cassette or rear paper feed slot.
Paper Setup Auto Display
is set to Off. Some
features may not be
available. For details, see
your documentation.
The
Paper Setup Auto Display
option is disabled. You must enable
Paper Setup Auto Display
to use AirPrint.
No dial tone is detected.
Make sure the phone cable is connected correctly and the phone line
works. If you connected the product to a PBX (Private Branch Exchange)
phone line or Terminal Adapter, change the
Line Type
setting to
PBX
. If
you still cannot send a fax, turn off the
Dial Tone Detection
setting.
(Turning off the Dial Tone Detection setting may cause the product to drop
the first digit of a fax number.)
The combination of IP
address and the subnet
mask is invalid. See your
documentation for more
details.
There is a problem with the network connection to your product. Check the
solutions in this guide.