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Troubleshooting – Roland Aerophone Pro Digital Wind Instrument User Manual

Page 23

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23

Troubleshooting

If you suspect a malfunction, please check the following points. If this does not resolve the problem, contact a nearby Roland Service Center.

Troubles

Items to check

Action

Page

Troubles with sound

No sound / Insufficient

volume

If using batteries, are the batteries oriented correctly? Install the batteries in the correct orientation.

p. 6

Is the Aerophone Pro correctly connected to the

amplified speaker or headphones?

Connect amplified speakers to the Aerophone Pro’s

OUTPUT jack or headphones to the Aerophone Pro’s

PHONES jack.

p. 5

If you’re connecting an amplified speaker, connect to the

amplified speaker’s input jack.

Could an audio cable of headphones or amplified

speaker be broken?

Try using a different cable.

If sound is not output from the amplified speaker

that’s connected, is sound output when you connect

headphones?

If sound is being output, either the connection cable of

the amplified speaker is broken, or there is a malfunction

in the amplified speaker that’s connected. Check the

connected device and cable.

Could the Aerophone Pro’s volume be lowered?

Adjust the volume to an appropriate level.

p. 6

Could the volume of the connected amplified

speaker be lowered?

Adjust the volume to an appropriate level.

Could the volume be lowered on the smartphone

etc. that’s connected via Bluetooth?

Raise the volume of your smartphone.

Noise is heard in the

sound

Could you be using alkaline batteries or carbon-zinc

batteries?

Use Ni-MH batteries.

Unintended sound is

heard

If multiple keys are pressed or released

simultaneously, inconsistent fingering might cause

unintended sounds to be produced.

Set the key delay.

&

“Aerophone Pro Parameter Guide” (PDF)

Can’t use bite control

successfully

Is the mouthpiece inserted all the way?

If the mouthpiece is not inserted all the way, bite control

might not work. Insert the mouthpiece so that there is

no gap between it and the body of the main unit.

Can’t use breath control

successfully

Could water droplets have accumulated inside the

Aerophone Pro?
If water droplets accumulate inside the unit, breath

control might not work.

Lean this unit against a wall so that any internal moisture

can drain out.

p. 22

Troubles with USB

Can’t communicate with a

computer

Is the USB cable connected correctly?

Check the connections.

p. 5

Troubles with MIDI

No sound from an

external MIDI device

Is the MIDI channel set correctly?

Set the MIDI channels of the Aerophone Pro and external MIDI device

to the same setting.

&

“Aerophone Pro Parameter Guide” (PDF)

>Scene parameters > SCENE/CONTROL (MIDI) > Tx Channel

No sound when connected

via MIDI to an external

device

Are breath control and expression messages being

transmitted?

If these messages are not transmitted, you may not hear

any sound even if the instrument sends note messages.

Other troubles

Can’t charge the batteries

Could the AC adaptor be connected with batteries

installed in the Aerophone Pro?

The Aerophone Pro cannot charge rechargeable

batteries. Use a commercially available charger to charge

the batteries.