PLANET IVC-2002 - Manual (Page 24)

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4. Troubleshooting
SYMPTOM:
VDSL LNK LED does not light after wire is connected to the VDSL port.
CHECKPOINT:
1. Verify the length of the wire connected between two IVC-2002 not
more than 2.4km (BNC) and 1.4km (RJ-11). Please also try to adjust
the DIP switch of IVC-2002 to other SNR mode.
2. Please note you must use one IVC-2002 with Master mode and the
other IVC-2002 with Slave mode.
SYMPTOM:
TP LED does not light after cable is connected to the port.
CHECKPOINT:
1. Verify you are using the Cat.5, 5e or 6 cables with RJ-45 connector
to connect to the port.
2. If your device (like LAN card) supports Auto-Negotiation, please try
to modify at a fixed speed of your device by manually.
3. Check the extender and the connected device’s power are “ON”.
4. Check the cables are firmly seated in its connectors in the switch and
in the associated device.
5. Check the connecting cables are good.
6. Check the power adapter is functional, including the connecting
device.
SYMPTOM:
VDSL sometimes will re-chain and unstable.
CHECKPOINT:
1. Verify what connection type of the cable is using, BNC or RJ-11
cable.
2. Check the Master (CO) and Slave (CPE) DIP-2 are switch to the
same and correct mode.