Faults/causes/solutions, Anomaly possible causes solutions – MCZ Duo HYDRO AIR User Manual
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17-FAULTS/CAUSES/SOLUTIONS
Technical Dept. - All rights reserved - Reproduction is prohibited
ANOMALIES RELATED TO THE HYDRAULIC CIRCUIT
ANOMALY
POSSIBLE CAUSES
SOLUTIONS
No increase in temperature with stove in
operation
Incorrect combustion adjustment
Check recipe
Boiler / system dirty.
Check and clean the boiler
Insufficient stove power
Check that the stove is properly sized for the
requirements of the system
Poor pellet quality
Use pellets from the producer
Condensation in boiler
Incorrect boiler or pump temperature
setting
Set the stove or the pump to a higher
temperature
Insufficient fuel consumption
Check recipe
Radiators cold in winter
Room thermostat (local or remote) set
too low. If remote thermostat, check if it
is defective.
Set to higher temperature or replace. (if
remote)
Circulator does not run because it is
blocked
Free up the circulator by removing
the plug and turning the shaft with a
screwdriver
Circulator does not run
Check the electrical connections of the
circulator; replace if necessary
Radiators have air in them
Vent the radiators
Hot water is not provided
Circulator (pump) blocked
Free the circulator (pump)
If the stove is NOT used as described in this instruction booklet, the manufacturer refuses to accept any responsibility
for damage to persons and property that may arise. The manufacturer furthermore refuses to accept responsibility
for damage to persons and property arising from the failure to observe all the rules contained in the manual and
in particular:
• The operations in italics must be carried out by specialised personnel from the manufacturer
• All the necessary measures and/or precautions must be adopted when performing maintenance, cleaning and
repairs.
• Do not tamper with the safety devices.
• Do not remove the safety devices.
• Connect the stove to an efficient smoke extraction system.
• First, check that the environment where it is to be installed is properly ventilated.