Safety devices and alarms – MCZ Duo HYDRO AIR User Manual
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14-SAFETY DEVICES AND ALARMS
Technical Dept. - All rights reserved - Reproduction is prohibited
WRITTEN ON THE
DISPLAY
TYPE OF PROBLEM
SOLUTION
A08
FLUE GAS FAN
Faulty smoke fan.
Check that the lower compartment is clean (see
dedicated stove cleaning pages) and verify that it is
not obstructed, is clean and cancel the alarm.
If the alarm persists, contact the service centre.
A09
SMOKE TEMPERA-
TURE PROBE
Smoke sensor fault.
Contact an authorised service centre to have the
component replaced and, if needed, replace the
component.
A11
GEAR REDUCER
Auger gear reducer fault.
The component is not working regularly.
Contact an authorised service centre to have the
component replaced and, if needed, replace the
component.
A13
BOARD TEMP
Electronic board overheating
Wait for the cooling phase to end, cancel the alarm
and reduce pellet loading (SETTINGS MENU - Pellet
recipe). If the alarm persists, contact the service
centre. .
A14
ACTIVE SENSOR
Active sensor anomaly
Active Plus sensor operation anomaly. Contact an
authorised service centre to have the component
replaced and, if needed, replace the component.
A18
WATER SIC
Water thermostat intervention
Water temperature is too high or thermostat
operational anomaly. If the alarm persists, contact the
service centre.
A19
WATER PROBE
Fault with water sensor
Possible fault in the safety component. Contact an
authorised service centre to have the component
replaced and, if needed, replace the component.
A20
AUX PROBE
Auxiliary probe fault
Possible component fault.
Check that the probe inserted in the system respects
the characteristics specified in the instructions (see
external probe).
Contact an authorised service centre to have the
component replaced and, if needed, replace the
component.
Exiting the alarm conditions
NEVER open the appliance door whilst the stove is either in the initial startup or on its shut down cycle, pellets will
still be smoldering or therefore volatiles may be present.
ATTENTION!
If during operation or initial ignition you encounter smoke spillage in to the room from the appliance or the flue
then please switch off the appliance, ventilate the room and contact the installation / service engineer immediately.