Epson COLOR Copy Station 8600 - Manual (Page 219)

Troubleshooting 219
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Unable to start EpsonNet Config.
The message “EpsonNet Config cannot be used
because no network is installed.” appears when
you start EpsonNet Config.
The message “Could not complete
communicating configuration data” appears
when you send settings to the network interface.
Cause What to do
You have added or
deleted protocols after
installing EpsonNet Config. Uninstall EpsonNet Config and then reinstall
it. See "Uninstalling Software" on page 237
and "Installing EpsonNet Config" on page
136.
Cause What to do
Both TCP/IP and IPX/SPX
are not installed on the
computer. Install the TCP/IP or IPX/SPX protocol.
TCP/IP is installed on the
computer, but its IP address
is not set correctly. Set a correct IP address for the computer.
Cause What to do
This may happen when
using a dial-up router. Run Command Prompt from the computer
on which EpsonNet Config is installed, and
then enter the following command:
Format: >ROUTE_ADD_the IP address of the
network interface_ the IP address of the
computer (the under bar represents one
space)
Example: >ROUTE ADD 192.168.192.168
22.33.44.55.