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Hudson++ ref. guide rev.d – Epson 300 User Manual

Page 62

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The printer sounds like it is printing, but nothing prints.

Cause

What to do

The print head nozzles are
clogged.

Clean the print head. See page 5-6. If
this does not work after a few trials,
contact your dealer.

The ink cartridge is older
than six months or beyond
the date on the packaging.

Clean the print head. If that does not
solve the problem, replace the ink
cartridge. If the

V light is off, see “Fixing

Ink Cartridge Problems” on page 6-22.

The printer operation check page prints well, but nothing
prints from an application.

Cause

What to do

Your printer is not selected in
your software.

Select your printer in the printer setup
section of your software.

The interface cable does not
meet both the printer and
computer requirements.

Use a printer cable that meets the
requirements shown under “Interface
cables” on page 1-5.

Your computer is not 100%
IBM

®

AT compatible.

Select Use Print Manager for this port in
the Queue Setup window. To access this
window, double-click the EPSON Spool
Manager4 icon in the EPSON folder and
select Setup from the Queue menu.

Your computer system’s
memory is insufficient to
handle the volume of data
in your document.

Try reducing the image resolution of
your document in your image-editing
software.

Install more memory in your computer
if you can.

Select lower resolution or less colors
for your display setting as described
below.

L

Hudson++ Ref. Guide
Rev.d

A5 size

Chapter 6

04-30-98

DR, pass 3

6-8

Troubleshooting