SMA STP 15000TL Service Manual - Manual (Page 43)

15 Contact
If you have technical problems with our products, please contact the SMA Service Line. We need
the following information in order to provide you with the necessary assistance:
• Inverter device type
• Inverter serial number
• Inverter firmware version
• Special country-specific settings of the inverter (if applicable)
• Type and quantity of PV modules connected
• Mounting location and altitude of the inverter
• Inverter message
• Optional equipment, e.g. communication products
• Operating mode of the multifunction relay (if present)
Australia SMA Australia Pty Ltd.
Sydney Toll free for Australia: 1800 SMA AUS
(1800 762 287)
International: +61 2 9491 4200
Belgien/Bel-
gique/België SMA Benelux BVBA/SPRL
Mecheln +32 15 286 730
Brasil Vide España (Espanha)
Česko SMA Central & Eastern Europe s.r.o.
Praha +420 235 010 417
Chile Ver España
Danmark Se Deutschland (Tyskland)
Deutschland SMA Solar Technology AG
Niestetal Sunny Boy, Sunny Mini Central, Sun-
ny Tripower: +49 561 9522‑1499
Monitoring Systems (Kommunikationspro-
dukte): +49 561 9522‑2499
Fuel Save Controller (PV-Diesel-Hybridsys-
teme): +49 561 9522-3199
Sunny Island, Sunny Backup, Hydro Boy:
+49 561 9522-399
Sunny Central: +49 561 9522-299
Online Service: www.SMA.de/Service
España SMA Ibérica Tecnología Solar,
S.L.U.
Barcelona Llamada gratuita en España:
900 14 22 22
Internacional: +34 902 14 24 24
15 Contact SMA Solar Technology AG
Service Manual 43 STP15-17TL-10-SG-en-10