H3C Technologies H3C Intelligent Management Center User Manual

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FAQ

When iMC BIMS database is installed on a separate database server (Windows Server 2008), how to
solve the abnormality occurred during the deployment process?

This problem occurs because the user that enabled the SQL Server on the separate database server is not

assigned the write access to the imcdata folder in the iMC BIMS installation directory.
To solve the problem, you can manually change the access right of the imcdata folder on the separate
database server.

During the component deployment process, an error message “Deployment is stopped with error. For
details, see the log.” appears, and “Execute database script error!” is displayed in the system log. Then
when I check the specified log file according to the prompt information, only the error information that
the object dbo.qv.id already exists is displayed. How to solve the problem?

Log in to the Query Analyzer of SQL Server as an sa user, and then execute the following commands:
use model
EXEC sp_droptype 'qv_id'
Finally, deploy the component again.

When installing iMC BIMS on a PC running Windows Server 2008 R2, the system prompts that
Windows Installer cannot be installed, as shown in the following figure. How to solve this problem?

On the Windows Installer dialog box, click Browse. On the dialog box for selecting a file, search any
folder whose name contains digits and letters abcdef in the root directory, select file vc_red.msi in the

folder, and click OK. Then, you can continue the installation.

When I uninstall iMC BIMS in distributed mode from the master server, the component data in the
Oracle database cannot be deleted. Why?

This is because the data is used by other users that iMC BIMS cannot drop.
Ignore this problem during uninstallation. Then, restart the operating system or the Oracle database so

that iMC BIMS can be installed on the server again.