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Troubleshooting application image upgrade, Symptom 1, Symptom 2 – H3C Technologies H3C MSR 30 User Manual

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Reconfigure the parameters if their values are different.

Troubleshooting Application Image Upgrade

Symptom 1:

Symptom:
Start the router and upgrade the software using TFTP/FTP. The following is displayed:

==================================================

|Note: '.' = Clear field. |

| '-' = Go to previous field. |

| Ctrl+D = Quit. |

==========================================================================

Protocol (FTP or TFTP) :tftp ftp

Load File Name :host

:

Target File Name :target

:

Server IP Address :192.168.1.1

Local IP Address :192.168.1.253

Gateway IP Address :0.0.0.0

FTP User Name :user

FTP User Password :password

Loading...Failed!

Solution:
Fault occurs because the source file does not exist or the network cable is not connected, or the IP address
is not correct. Ensure that the source file is in the TFTP/FTP root directory and the cable is connected

securely and the IP address is correctly assigned.

Symptom 2:

Symptom:
Start the router and upgrade the software using TFTP. The following is displayed:

==================================================

|Note: '.' = Clear field. |

| '-' = Go to previous field. |

| Ctrl+D = Quit. |

==========================================================================

Protocol (FTP or TFTP) :tftp ftp

Load File Name :host

:

Target File Name :target

:

Server IP Address :192.168.1.1

Local IP Address :192.168.1.253

Gateway IP Address :0.0.0.0

FTP User Name :user