Wavetronix SmartSensor HD (101-0415) - User Guide - Manual (Page 46)

CHAPTER 4 • COMMUNICATION 45
trouble connecting, using the error log may be helpful in the troubleshooting process. If you
continue having trouble, save the error log file and contact Wavetronix Technical Services.
Note
The error log is cleared every time you close SSMHD, so if you need to save the file, do
so before shutting the program down.
Click the View Error Log link to view the communications error log (see Figure 4.11). The error
log can also be accessed by clicking on the error log icon at the bottom of the connection screen.
Figure 4.11 – Communication Error Log
Uploading the Sensor’s Embedded Software
After clicking the Connect button, the software will check to see if your software version
matches the version of the sensor’s embedded software. If a discrepancy is detected, the Ver-
sion Control screen may appear asking you to install firmware upgrades (see Figure 4.12).
If you think you have reached this screen in error, clicking the Recheck button will have
the software retry and ensure that there has not been a communication issue. Clicking the
Details button will display the current sensor and software information. Click the Install
Upgrade button to upgrade the software.
Figure 4.12 – Version Control (left) and Software Upgrade Details (right)