7 how to contact us, Products for your application, Is always here to help you – Thinklogical HDMI to SDI Converter Manual User Manual
Page 18: 1 customer support

 
 
Revision A
18
October 2011
Connection to the Product
Connections and installation hardware for our products use industry-standard devices and methods. All 
wiring connections to the customer equipment are designed to minimize proprietary or customized 
connectors and cabling. Power connections are made with regionally appropriate power cords and 
approved methods. 
7 How to Contact Us
7.1 Customer Support
Thinklogical
®
is an engineering company and you will receive the information you require directly from
our most knowledgeable engineers. We believe that the first line of support is the design engineer that 
developed the product. Therefore, your questions will be handled promptly by our in-house engineers 
who are most familiar with your products. 
Thank you for choosing Thinklogical
®
products for your application.
We appreciate your business and are dedicated to helping you successfully use our products.
is always here to help you.
To contact us, please use the following telephone numbers and internet-based methods:
®
Website
Check out our website for current product offerings, support information and general information about 
all of the products we offer. 
 
Our internet website offers product information on all current systems, including technical specification 
sheets and installation guides (for viewing online or for download), product diagrams showing physical 
connections and other information you might need. 
 
Internet:
Note:
Most online documents are stored as
Adobe Acrobat “PDF” files. If you do not have
the Adobe Acrobat reader needed to view PDF files, visit www.adobe.com for a download.
 
 
