Thinklogical Velocitykvm T-4200 Chassis Manual - Manual (Page 21)

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T-4200 Chassis, Rev. A
21 September 2011
Defect remedy shall be the repair or replacement of the product, provided that the defective product is
returned to the authorized dealer within a year from the date of delivery.
If you wish to return your device, contact the Thinklogical authorized dealer where you purchased the
device, or if you purchased directly, call Thinklogical at 1-800-291-3211 (USA).
5.2.2 Return Authorization
In the event you must return a product to Thinklogical directly:
Contact Customer Support at 1-800-291-3211 or 1-203-647-8700.
Customer Support will ask you to describe the problem and will issue you a Return Merchandise
Authorization number (RMA#).
Pack the device in its original box, if possible, and return it with the RMA# on the box.
Note: DO NOT return a product to Thinklogical without a Return Material Authorization.
Return address for products with Return Material Authorization:
Thinklogical
®
LLC
Attn: RMA#
100 Washington Street
Milford, CT 06460 USA
Phone: 1-800-291-3211 (USA only)
Our Address
If you have an issue with a product, have product questions or need technical assistance with any of
your Thinklogical equipment, please call us at 1-800-291-3211 (USA only) or 1-203-647-8700 and let us
help. If you‟d like to write us, our mailing address is:
Thinklogical
®
LLC
100 Washington Street
Milford, CT 06460 USA