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How to contact us, 1 customer support, Products for your application – Thinklogical Velocitykvm T-4200 Chassis Manual User Manual

Page 19: Is always here to help you, 1 product serial number, 2 connection to the product

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T-4200 Chassis, Rev. A

19

September 2011

Note: If using a keyboard that is noise susceptible, a ferrite ring on the keyboard

cable may be needed to comply with Immunity Requirements

4.2.1 Product Serial Number

The T-4200 has a unique serial number printed on an adhesive label that is fixed to the bottom of the

chassis. The serial number includes a date-code. The format for the date-code is 2 digits for the month,

2 digits for the day and 2 digits for the year, plus two or three digits for a unique unit number. This serial

number is also found on the original shipping carton.

4.2.2 Connection to the Product

Connections and installation hardware for our products use industry-standard devices and methods. All

wiring connections to the customer equipment are designed to minimize proprietary or customized

connectors and cabling. Power connections are made with regionally appropriate power cords and

approved methods.

5. How to Contact Us

5.1 Customer Support

Thank you for choosing Thinklogical

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products for your application.

We appreciate your business and are dedicated to helping you successfully use our products.

is always here to help you.

To contact us, please use the following telephone numbers and internet-based methods:

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Thinklogical is an engineering company and you will receive the information you require directly from our

most knowledgeable engineers. We believe that the first lines of support are the design engineers that

developed the product. Therefore, your questions will be handled promptly by our in-house engineers

who are most familiar with your products.

To contact Thinklogical, use the following telephone numbers and internet-based methods:

Website

Visit our website for specific product information, current updates and our complete line of products at

www.thinklogical.com.

Our internet website offers product information on all current systems, including technical specification

sheets and installation guides (for viewing online or for download), product diagrams showing physical

connections and other helpful information.

Note:

Most online documents are stored as Adobe Acrobat “PDF” files. If you do not have

the Adobe Acrobat reader needed to view PDF files, visit

www.adobe.com

for a download.