How to contact us, 1 customer support, Products for your application – Thinklogical Velocitykvm T-4200 Chassis Manual User Manual
Page 19: Is always here to help you, 1 product serial number, 2 connection to the product
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®
T-4200 Chassis, Rev. A
19
September 2011
Note: If using a keyboard that is noise susceptible, a ferrite ring on the keyboard
cable may be needed to comply with Immunity Requirements
4.2.1 Product Serial Number
The T-4200 has a unique serial number printed on an adhesive label that is fixed to the bottom of the
chassis. The serial number includes a date-code. The format for the date-code is 2 digits for the month,
2 digits for the day and 2 digits for the year, plus two or three digits for a unique unit number. This serial
number is also found on the original shipping carton.
4.2.2 Connection to the Product
Connections and installation hardware for our products use industry-standard devices and methods. All
wiring connections to the customer equipment are designed to minimize proprietary or customized
connectors and cabling. Power connections are made with regionally appropriate power cords and
approved methods.
5. How to Contact Us
5.1 Customer Support
Thank you for choosing Thinklogical
®
products for your application.
We appreciate your business and are dedicated to helping you successfully use our products.
is always here to help you.
To contact us, please use the following telephone numbers and internet-based methods:
®
Thinklogical is an engineering company and you will receive the information you require directly from our
most knowledgeable engineers. We believe that the first lines of support are the design engineers that
developed the product. Therefore, your questions will be handled promptly by our in-house engineers
who are most familiar with your products.
To contact Thinklogical, use the following telephone numbers and internet-based methods:
Website
Visit our website for specific product information, current updates and our complete line of products at
www.thinklogical.com.
Our internet website offers product information on all current systems, including technical specification
sheets and installation guides (for viewing online or for download), product diagrams showing physical
connections and other helpful information.
Note:
Most online documents are stored as Adobe Acrobat “PDF” files. If you do not have
the Adobe Acrobat reader needed to view PDF files, visit
www.adobe.com
for a download.