Testing a connection, Retrieve device information, 3 testing a connection – Sierra Video TyLinx Pro User Manual

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TyLinx Pro Help

4.3

Testing a Connection

Click the Test Connection button on the Device Settings dialog to test the interface to a device. A test

pass/fail indication will be presented following test. If the connection is valid, it means that TyLinx Pro

has what it needs to communicate with the device.

If invalid, then some trouble shooting may be required. Some questions to ask that may lead to the

problem are:



is the device powered?



is the communications cable connected?



is the Connection Type set properly?



for serial connections; are properties like baud rate, number of bits, handshaking, etc. set to

router's configuration?



for network connections; are the IP address and/or port number set correctly for TCP or UDP

connection?

4.4

Retrieve Device Information

Once device communications configuration has been defined and tested, the Administrator should

click the 'Retrieve Device Information' button. This will direct Device Utilities to interrogate the device

for the initial device configuration for the database.