NewTek TriCaster 300 - Manual (Page 263)

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2. Open a TriCaster™ session (or create a new one) from the Home Page of the Startup
Screen.
3. Click the Live icon on the Session Page of the Startup Screen, and press Enter (or click
the Start Live Production link).
4. For SD display devices, you may need to adjust the connection options found in Output
Configuration:
a. Move the mouse over the Program monitor, and click the Configure button
(gear) that appears above it to open Output Configuration.
b. Click the Output tab, and select either Composite + Y/C or Component
according to the connection type used by your device. (Please see Section 3.8
for more information.)
A.1.4 CONNECT A SUPPORTED EXTERNAL CONTROL SURFACE?
Connect the USB cable from the Control Surface to one of TriCaster’s USB ports.
SUPPLEMENTARY QUESTION:
Q: My TriCaster Control Surface has suddenly stopped working. What can I do?
A: The foremost reason this might happen is if the cable (or extender cable) you are using
between the control surface and the TriCaster failed to deliver sufficient current consistently. In
the short term (if you are in the middle of a show), you can generally resolve this issue by simply
unplugging and re-plugging the control surface.
However, please note that the use of so-called "USB extenders" is not recommended. Whenever
possible, use a single USB cable of the correct length. Each added connector on the signal path is
a potential connection problem, and also causes signal ‘reflections’. Such an arrangement may
seem to work for a while, then fail unpredictably.