Microcom 428T User Manual
Page 208
Troubleshooting
Chapter 11
11-2
428T Operator’s Manual - 880037-0141
The status indicator light is solid red in color:
The printer has an error and requires service before printing will continue.
Verify that media has been loaded in the printer properly.
Press the print button to attempt to clear the error.
Refer to Chapter 5 for information regarding the Enquiry Command to help identify
the error condition.
Cycle power to reset the printer.
The status indicator light is flashing red in color:
Generally due to a power fail error.
Verify that the AC line-voltage is present at the AC outlet.
Cycle power.
During download the status indicator light flashes red in color:
The file contains an illegal operation / command.
The graphic or font is not valid or has errors.
The intended memory slot is already occupied.
Verify that the printer is properly configured for the type of download being sent.
Clear memory and attempt download again.
Verify that the format has been created properly.