Verify the network path to the web-temp – Measurement Computing WEB-TEMP User Manual
Page 27
WEB-TEMP User's Guide
Ethernet Troubleshooting
27
If your computer is not connected to the network, a "
Request timed out
" error or a "
Destination
host unreachable
" message is returned. Check with your network administrator.
Verify the network path to the WEB-TEMP
You can ping the WEB-TEMP to verify that the network path from the computer to the device is set up
correctly.
Enter ping followed by the IP address of the WEB-TEMP.
For example, enter
ping
192.168.0.10
and press the
Return
key. If you can successfully communicate
with the WEB-TEMP, a message similar to the one below is returned.
If a "
Request
timed
out
" error or a "
Destination
host
unreachable
" message is returned, the network
settings may not be set correctly. Press the
RESET
button on the WEB-TEMP to reset the network
configuration settings to factory default values. If DHCP is enabled, an IP address is automatically assigned to
the device. If DHCP is not enabled, assign the device a unique static IP address and re-establish communication
with the WEB-TEMP. Refer to "Connecting the WEB-TEMP directly to a computer" on page 14 for
information on how to assign a static IP address.
If the
RESET
button does not restore the network settings, the microcontroller on the WEB-TEMP may not be
working. Contact MCC technical support. Refer to
on page 28 for contact information.
Contact your network administrator regarding network settings
Changes to network configuration should only be performed by your network administrator or computer
professional.