Motorola moto x - Manual (Page 66)

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copying non-copyrighted materials, materials in which you own the copyright, or materials
which you are authorized or legally permitted to copy. If you are uncertain about your right to
copy any material, please contact your legal advisor.
Open Source Software Information
OSS Information For instructions on how to obtain a copy of any source code being made publicly available by
Motorola related to software used in this Motorola mobile device, you may send your request
in writing to the address below. Please make sure that the request includes the model
number and the software version number.
MOTOROLA MOBILITY LLC
OSS Management
1000 Enterprise Way
Sunnyvale, CA 94043
USA
The Motorola website opensource.motorola.com (in English only) also contains information
regarding Motorola's use of open source.
Motorola has created the opensource.motorola.com website to serve as a portal for
interaction with the software community-at-large.
To view additional information regarding licenses, acknowledgments and required copyright
notices for open source packages used in this Motorola mobile device, please go to
Apps >
Settings > About phone > Legal information > Open source licenses .
In addition, this Motorola device may include self-contained applications that present
supplemental notices for open source packages used in those applications.
Export Law Assurances
Export Law This product is controlled under the export regulations of the United States of America and
Canada. The Governments of the United States of America and Canada may restrict the
exportation or re-exportation of this product to certain destinations. For further information
contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs
and International Trade.
Product Registration
Registration Product registration is an important step toward enjoying your new Motorola product.
Registering permits us to contact you for product or software updates and allows you to
subscribe to updates on new products or special promotions. Registration is not required for
warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service of your
Motorola product you will need to provide a copy of your dated sales receipt to confirm
warranty status.
Thank you for choosing a Motorola product.
Service & Repairs
Service & Repairs If you have questions or need assistance, we're here to help.
Go to www.motorola.com/support, where you can select from a number of customer care
options. You can also contact the Motorola Customer Support Center at 1-800-734-5870
(United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).
How to Obtain Service or Other Information
1. Please access and review the online Customer Support section of Motorola's consumer
website prior to requesting warranty service.
2. If the Product is still not functioning properly after making use of this resource, please
contact the Warrantor listed at the Motorola website or the contact information for the
corresponding location.
3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help
determine whether your Product requires service. You may be required to download, or
otherwise obtain and accept software updates from Motorola or a Motorola Authorized
Repair Center. You are responsible for any applicable carrier service fees incurred while
obtaining the required downloads. Complying with the warranty process, repair
instructions and accepting such software updates is required in order to receive additional
warranty support.
4. If the software update doesn’t fix the problem, you will receive instructions on how to ship
the Product to a Motorola Authorized Repair Center or other entity.
5. To obtain warranty service, as permitted by applicable law, you are required to include: (a)
a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written
description of the problem; (c) the name of your service provider, if applicable; (d) your
address and telephone number. In the event the Product is not covered by the Motorola
Limited Warranty, Motorola will inform the consumer of the availability, price and other
conditions applicable to the repair of the Product.
To obtain service or other information, please access and review the online Customer
Support section of Motorola's consumer website at www.motorola.com.
Motorola Mobility LLC Global Limited Warranty
Global Warranty What does this Limited Warranty cover?
Motorola Mobility LLC (“Motorola”) promises to the original purchaser (“you”) that this
Mobile Phone, and any in-box accessories which accompany it (the “Products”), will be free
of defects for a period of 12 months from the date of original purchase (“Warranty Period”)
provided that the Products are used for normal [consumer/end user] purposes (the “Limited
Warranty”). This Limited Warranty covers only a purchase of new Products from Motorola or
an authorized reseller or distributor of Motorola Products and accompanied in-box by this
written Limited Warranty. This Limited Warranty is personal to you and not transferable.
Claims under this Limited Warranty may only be made in the country of purchase. If,
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