Denon AVR-887 - Manual (Page 76)

Troubleshooting
ENGLISH
ENGLISH
Page Measures Cause Symptom
Troubleshooting
This unit does not
operate properly when
remote control unit is
used. • Batteries dead.
• Remote control unit too far from this
unit.
• Obstacle between this unit and
remote control unit.
• Different button is being pressed.
•
< and > ends of batteries inserted
in reverse.
• Replace with new batteries.
• Move closer.
• Remove obstacle.
• Press the proper button.
• Insert batteries properly.
3
3
3
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3
No test tones are
produced. • Surround mode is set to a mode
other than STANDARD (Dolby/DTS
Surround).
• Set to STANDARD (Dolby/DTS
Surround).
—
No sound is produced
from surround speakers. • Surround mode is set to “STEREO”. • Set to a mode other than “STEREO”. —
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No sound is produced
from subwoofer. • Subwoofer’s power is not on.
• Subwoofer’s initial setting is set to
“NO”.
• Subwoofer’s output is not connected.
• The subwoofer’s channel volume
level is set to “OFF”.
• Turn on the power.
• Set the setting to “YES”.
• Connect properly.
• Turn the subwoofer’s channel volume
level up.
—
60
8, 23
36
An image is not
projected with an HDMI
connection. • AVR-887’s HDMI output terminals
and monitor’s input terminals are not
properly connected.
• No HDMI signal is being input.
• The connected monitor equipment or
other equipments do not support
HDCP.
• The output format of the connected
player (HDMI FORMAT) does not
match the supported input format of
connected monitor equipments.
• Check the HDMI connection.
• Properly select HDMI signal input
source.
• The AVR-887 will not output video
signal unless the other equipment
supports HDCP.
• Check whether the output format of
the connected player (HDMI
FORMAT) matches the supported
input format of connected monitor
equipments.
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53
19
19
The HDMI audio is not
output. • The AVR-887 does not play HDMI
audio signals.
• The HDMI audio signals are not
output from the connected monitor
device.
• Set the HDMI audio playback setting
at the “HDMI In Assignment”
settings to “AMP”.
• Set the HDMI audio playback setting
at the “HDMI In Assignment”
settings to “TV”.
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53
Page Measures Cause Symptom
39
38
“OFF AIR” is displayed
in the XM mode. • The selected channel is not currently
broadcasting.
• Select the another channel.
Receiving only XM
channels 0 and 1. • The XM Tuner is not activated. • Contact XM Radio.
22 “CHECK ANTENNA” is
displayed in the XM
mode. • AVR-887’s XM connectors and the
XM Passport System is not properly
connected.
• Check that the connection are
correct.
39 “NO SIGNAL” is
displayed in the XM
mode. • The signal cannot be received. • Reposition your XM Passport System.
Sound is only produced
from the center speaker. • You are playing a monaural source
(TV, AM radio broadcast, etc.) in the
STANDARD (Dolby/DTS Surround)
mode.
• When playing monaural sources,
select a surround mode other than
STANDARD (Dolby/DTS Surround)
mode.
35
“DOLBY DIGITAL” is not
displayed. • DVD player’s digital audio output
setting is not proper.
• Check the DVD player’s audio output
setting.
For details, see the DVD player’s
operating instructions.
—
Power has turned off
and the power indicator
is blinking red. • The set’s internal temperature has
risen and the protection circuit has
been activated.
• The core wires of the speaker cables
are touching each other or the AVR-
887’s rear panel, activating the
protection circuit.
• AVR-887 is malfunctioning.
• Put the AVR-887 in a well-ventilated
place.
• Turn off the power, then wait for the
set to fully cool off before turning the
power back on.
• Check the connections of all the
speaker cables.
• Turn off the power and contact a
DENON customer service center.
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