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Troubleshooting, St420 troubleshooting – DNF Controls 2034CL-TO User Manual

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2034CL-TO, Pinnacle Thunder Protocol

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24. TROUBLESHOOTING

ST420 TROUBLESHOOTING


a.

All Shotkeys are RED - no communication with ST300.


b.

All Shotkeys are dark - No communication between the ST300 and the Video Server.


c.

The version of the ST420 must comply in the software version with the ST300 it is
connected to.


To determine the software version of the ST420 do the following:


1)

Press

[SHIFT] + [STOP] + [PLAY].

The Shotkey that displays the current version is RED.

2)

The ST420 displays:
“SELECT ST300 V2.1 or V2.0 or V 3.0”


Press the Shotkey that matches the software version of ST300 being used. To determine the
ST300’s version, press [MENU] and turn the Wheel to the display that shows the current
software.


See also other documents in the category DNF Controls Equipment: