Dataprobe RSS Series - Manual (Page 32)

V130816E.R1
RSS Series Page 32
4.22. Troubleshooting

I forgot my Password

I lost my IPC-1-R on the network
You can find and reset IPC-1-R to its factory default conditions, with the exception of the IP address.
Dataprobe provides a Discovery and Reset utility for Windows. You will need to have physical access to the
IPC-1-R as well as network access. Download the reset program and instructions at
http://dataprobe.com/support_rss-series.html
4.23. Updating Firmware
From time to time, Dataprobe releases updated firmware with additional enhancements for the IP-AB. These
can be downloaded from the Dataprobe website and installed on your units. Check
http://dataprobe.com/support_rss-series.html for the latest release.
To install the firmware, click on Update from the Setup page. Follow the on-screen instructions to browse to the
downloaded file, install the file and reboot the IPC-1-R.
Note: System Reboot
To reboot any control card, momentarily powering Off the power to the chassis power supply. Do not remove and
reinstall the control card with power applied ON. Power cycling the power source to the chassis power supply
will insure no unintentional changes in switch positions of any A/B Card in the chassis.
Dataprobe offers a number of remote and automatic power reboot products. Please see the Dataprobe website
or contact your local sales representative.