Avery Dennison Monarch 9860 Quick Reference - Manual (Page 7)

K n i f e M a i n t e n a n c e
The knife alerts you when it requires maintenance. When the
knife reaches three million cuts and the printer is turned on,
the keyboard briefly displays
Service Knife Soon
Each time you turn on the printer, this message appears and
then disappears. Call Service to schedule an appointment for
knife maintenance.
If you ignore this message, the printer eventually displays
“Knife Jam” and the knife stops working. You must press
Escape (E) to clear the error and the knife may cut a few
more tags before it stops working.
C l e a n i n g
You must clean the printhead as described below to maintain
printhead life.
CAUTION: Do not use sharp objects to clean the printhead or
touch the printhead. This may damage the
printhead and require a service charge.
The rate and frequency at which you print determines how
often you must clean the printer. You may need to clean the
printhead, sensor, and platen roller:
♦ if there is any adhesive build-up in the
supply path.
♦ after printing approximately 3 rolls of
thermal transfer/thermal direct supplies
or after each ribbon.
Voids
♦ daily if your printer is in an excessively
dirty, hot, or humid environment.
♦ if you frequently receive supply error
codes or when you see voids or
streaking in the print as shown. Streaks
1. Turn off the printer and open the cover and printhead
assembly.
2. Remove the label roll and ribbon (when cleaning the
printhead).
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