Resetting the telephony modem router – ARRIS WTM652 User Guide User Manual

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Resetting the Telephony Modem Router

The router can be reset in two ways: a “normal” reset that simply restarts the rout-

er (without affecting any phone calls in progress), and a “factory” reset that erases

the current configuration to the factory defaults.

Restarting the Router

To restart the router, you can push the Router Reset button on the back of the

Telephony Modem. If your Telephony Modem is mounted in an inconvenient loca-

tion, or you need to restart it remotely, you can use the Restart Router page.

To restart the router remotely, click the Utilities link in the navigation menu, then

click Restart Router. When the page appears, click the Restart Router button. The

Telephony Modem shows a confirmation dialog; click OK to restart the router.

Resetting the Router to Factory Defaults

To reset the router to factory defaults, you can press and hold the Router Reset

button on the back of the Telephony Modem for about eight seconds. You may need

to do this if a misconfiguration has locked out all access. If you can access the

router and want to restart it remotely, you can use the Restore Factory Defaults

page.

To restore factory defaults remotely, click the Utilities link in the navigation menu,

then click Restore Factory Defaults. When the page appears, click the Restore De-

faults button. The Telephony Modem shows a confirmation dialog; click OK to erase

the configuration to factory defaults.

The router resets itself after erasing the current configuration.

Note:

If you want to restore the current configuration after restoring factory

defaults, see

first.

Touchstone WTM652 Telephony Modem User’s Guide