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Troubleshooting, Main specifications, English – Denon DVD-3800 User Manual

Page 34

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34

ENGLISH

22

TROUBLESHOOTING

Check again before assuming the player is malfunctioning.

2

Are all the connections correct ?

2

Are you following the instructions in the manual ?

2

Are the amplifier and speakers operating properly ?

If the DVD-3800 does not seem to be functioning properly, check the table below. If this does not solve the
problem, the DVD-3800 may be damaged. Turn off the power, unplug the power cord from the power outlet,
and contact your store of purchase or nearest DENON sales office.

Symptom

Power does not turn on.

Playback does not start when

PLAY button is pressed.

Playback stops immediately.

Picture does not appear.

Sound is not produced or

sound quality is poor.

Menu playback of video CD’s

is not possible.

Picture is disturbed during the

search operation.

Buttons do not operate.

No subtitles are displayed.

Audio (or subtitle) language

does not switch.

Angle does not switch.

Playback does not start when

the title is selected.

The password for rating level

has been forgotten.

Reset all the setting to

Factory Preset.

The disc is not played with the

audio or subtitle language set

as the default setting.

Picture is not displayed in 4:3

(or 16:9).

Menu screen messages for

the desired language do not

display.

Remote control unit does not

operate.

Check

Page

• Plug the power cord securely into the power outlet.

• Is there condensation on the disc or player ? (Let stand for 1 or 2 hours.)

• Discs other than DVDs, video CDs and music CDs cannot be played.

• Disc is dirty. Wipe off the dirt.

• Check the connections.

• Check that VIDEO OUT has not been set to OFF for PURE DIRECT MODE.

• Set the TV’s input to “video”.

• Check the connections.

• Properly set the input of the TV, stereo, etc.

• Check the “DIGITAL OUT” and “COMPRESSION” settings.

• Menu playback is not possible with anything but video CDs with playback control.

• Some disturbance is normal.

• Some operations are disabled for some discs.

• Subtitles are not displayed for DVDs not containing subtitles.

• Subtitles are turned off. Turn the subtitles setting on.

• The audio (or subtitle) language does not switch for discs which do not include multiple audio (or

subtitle) languages.

• For some discs the audio (or subtitle) language cannot be switched when the operation to switch it

is performed, but can be switched on the menu screens.

• The angle cannot be switched for DVDs which do not contain multiple angles. In some cases

multiple angles are only recorded for specific scenes.

• Check the “RATINGS” setting.

• While the player is in the stop mode, hold the player's SKIP (9) button and the PLAY button

down simultaneously and then hold the OPEN/CLOSE button down for longer than 3 seconds (until

“INITIALIZE” disappears from the TV monitor).

The lock will be released and all default settings and picture settings will return to the default values.

• The disc does not play with the selected audio or subtitle language if that audio or subtitle language

is not included on that DVD.

• Set the “TV ASPECT” default setting to the proper setting for the connected TV.

• Check the default setting for the disc language’s menu language.

• Check that the batteries are inserted in the proper “<” and “>” directions.

• The batteries are dead. Replace them with new batteries.

• Point the remote control unit at the remote control sensor when operating it.

• Operate the remote control unit within a distance of 7 meters from the remote control sensor.

• Remove the obstacle between the remote control unit and remote control sensor.

6~10

5

6

6~9

23

6~9

17,18,20

21

21

14

32

31

19

13, 14

16

13, 14

11

11

11

11

11

✽ Design and specifications are subject to change without notice in the course of product improvement.

MAIN SPECIFICATIONS

Signal system:

NTSC/PAL

Applicable discs:

(1) DVD discs

1-layer 12 cm single-sided discs, 2-layer 12 cm single-sided discs, 2-layer 12 cm
double-sided discs (1 layer per side)
1-layer 8 cm single-sided discs, 2-layer 8 cm single-sided discs, 2-layer 8 cm
double-sided discs (1 layer per side)

(2) Compact discs (CD-DA, Video CD)

12 cm discs, 8 cm discs

S-Video output:

Y output level: 1 Vp-p (75

/ohms)

C output level: 0.3 Vp-p

Output connectors: S connectors, 2 sets / AV 1, 1 set

Video output:

Output level: 1 Vp-p (75

/ohms)

Output connector: Pin-plug jacks, 2 sets / AV 1, 1 se t / AV 2, 1 set

Component output:

Y output level: 1 Vp-p (75

/ohms)

P

B

/C

B

output level: 0.7 Vp-p (75

/ohms)

P

R

/C

R

output level: 0.7 Vp-p (75

/ohms)

Output connector: Pin jack, 1 set

RGB output:

Output level: 0.7 Vp-p (75

/ohms)

Output connector: AV 1, 1 set

Audio output:

Output level: 2 Vrms
2 channel (FL, FR) output connector: Pin jacks, 2 sets
Multi channel (C, SW, SL, SR) output connector: Pin jack, 1 set / AV 1, 1 set / AV 2, 1 set

Audio output
properties:

(1) Frequency response

q DVDs (linear PCM) : 2 Hz to 22 kHz (48 kHz sampling)

: 2 Hz to 44 kHz (96 kHz sampling)
: 2 Hz to 88 kHz (192 kHz sampling)

w CDs

: 2 Hz to 20 kHz

(2) S/N ratio

q DVDs

: 118 dB

w CDs

: 118 dB

(3) Total harmonic distortion

q DVDs

: 0.0018%

w CDs

: 0.0018%

(4) Dynamic range

q DVDs

: 108 dB

w CDs

: 100 dB

Digital audio output:

Optical digital output

: Optical connector, 1 set

Coaxial digital output

: Pin jack, 1 set

Power supply:

AC 230 V, 50 Hz

Power consumption:

32 W

Maximum external
dimensions:

434 (width) x 132 (height) x 339 (depth) mm (including protruding parts)

Mass:

10.0 kg

2

Remote control unit:

RC-553

Type:

Infrared pulse

Power supply:

DC 3 V, 2 R6P/AA batteries

23

This product incorporates copyright protection technology that is protected by method claims of certain
U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights
owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and
is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision
Corporation. Reverse engineering or disassembly is prohibited.