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UM-X-ISM-Q414V3

P.77

InfraSolution X Manager

– X-ISM

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FAQ & Troubleshooting

1. What is InfraSolution X Manger – X-ISM?
InfraSolution X Manager X-ISM is a LICENSED cabinet management software to monitor up to 3000
cabinets remotely.

Each InfraBox connects a pair of smartcard handles to secure the cabinet access control.

Each InfraBox can also connect a variety of sensors to provide an environmental monitoring solution.

To enhance the functionality, up to 1920 x kWh PDU / 960 x Fan Unit can be monitored through
InfraSolution X Manager as well.

Up to 100 concurrent users can access the management software remotely to achieve the demand of
multi-user / multi-tasking in nowadays’ time sharing data center operation.

2. What OS platform does X-ISM support?
MS Windows 2008 Server Standard edition with SP2 ( 32 & 64 bit, English edition only )
MS Windows 2008 Server R2 Standard edition with SP1 ( English edition only )

3. What is the login name & password of default administrative account?
Default login name “ admin “ & password “ admin

4. How many cabinets & remote clients does X-ISM support?
3,000 cabinets and 100 remote clients ( max. )

5. How can I receive the alarm email?
- Enable email alert in System Setup
- Confi gure mail server setting in System Setup
- Enable email alert in User Setup
- Enable email alarm in Cabinet IP confi guration

6. After close the web browser, I cannot login the software UI again using the same user
account immediately?
Ensure clicking the “ logout “ button to exit. If clicking the “ close “ button, you need to wait around 1 min
before you can login again.

InfraBox

1. Does the InfraBox has dual power input?
Yes ( MUST order before delivery )

2. How many PDUs does InfraBox support?
4 PDUs max. ( for InfraBox X-2000 only )

3. How many fan units does InfraBox support?
2 fan units max. ( for InfraBox X-2000 only )