AMT Datasouth Fastmark 600 - Manual (Page 77)

Fastmark 600 Series User's Guide 77
Peel and Present Sensing
Description of Issue Possible Problem Possible Correcting Procedures
Top Cover is not closed. Close Top Cover. Printer prints
multiple labels before
pausing
Sensor is not working
properly 1. Clean Present Sensor
2. Recalibrate the Present Sensor. See Maintenance
Manual for procedure.
Printed label has been
removed. 1. Remove previously printed label.
2. Open Top Cover.
3. If label retract, Clean the Present sensor or recalibrate
the sensor.
Printer does not
Retract the label after
it is taken.
Label backing is not tight
around the Peel Bar. 1. Properly install the media stock.
2. Make sure to rewind the stock onto the supply roll until
the backing is tight around the peel bar.
Sensor is in the correct
position. Verify that the sensor in pointing down to the media stock.
Sensor is dirty. 1. Clean Present Sensor
2. Recalibrate the Present Sensor. See Maintenance
Manual for procedure.
Sensor is not plugged into
main PCB See Maintenance Manual for installation of Peel and
Present option.
Printer Retracts
media only after top
cover is lifted.
Sensor is faulty. Replace sensor and cable. See Maintenance Manual for
Procedure.
Backing of the media is not
tight across the Peel Bar. 1. Verify Media installation using the Loading
Instructions.
2. Make sure following installation that the supply roll is
rewound so that the media is not loose across the Peel
Bar.
Media not retracted and
ready for next print and
label is removed. Open Top Cover.
1. If media reverse feeds and prints the next label, clean
the present sensor.
2. The Present sensor is located on the top cover. With
the Top Cover open, use a Swab dipped in Alcohol
clean the sensor.
3. Verify that the Sensor is pointing down to the paper.
Does not print the
next label
Printed label not removed. 1. If the previous label has been removed and the printer
does not reverse, Open the top Cover.
2. If opening the top cover causes the next label to print.
3. Clean the Present Sensor
4. Recalibrate the Present Sensor. Printer needs to be
serviced.