19 troubleshooting, English – Denon DN-V1700 User Manual

Page 36

ENGLISH

19 TROUBLESHOOTING

Check the following before assuming there is a problem with the set.
If this does not solve the problem, there may be a problem with the set. Turn off the power and unplug the power cord, then contact your
store of purchase.

• Check the connection.

Symptom

Remedy

Possible problem

• AC adaptor is not properly connected.

Power does not turn on.

• Turn on the power switch on the set’s rear

panel.

• Power switch is set to “OFF”.

• Use a serial command to cancel the key lock

mode.

• The key lock mode has been set by serial

command.

Buttons do not function.

• Use an FTP “SITE” command to cancel the key

lock mode.

• An FTP “SITE” command is being executed.

• Press the STOP button for at least 2 seconds to

cancel the script.

• A script file is playing.

• A medium has been ejected while drive the

drive was being accessed.

“Reboot!!!” has appeared
momentarily on the monitor
display or has appeared does not
turn off.

• Reboot has been executed by serial command.

• Create all the prescribed directories (VIDEO,

AUDIO, PICTURE and SCRIPT).

• A prescribed directory has not been created.

“!” displayed on the OSD even
when the SELECT button is
pressed.

• Reformat the playback medium.

✽ The data is lost when the medium is

formatted.

• File is damaged.

File cannot be played.

• Create a file in a format that can be played on

this set.

• The file format is not one that can be played on

this set.

• Use a recommended card.

• The playback medium does not have sufficient

performance (speed) to keep up with the set’s
reading speed.

Image stops in the middle or is
interrupted.

• Format the medium.

✽ The data is lost when the medium is

formatted.

• The medium is not formatted.

Playback medium is not
recognized.

• Use the set’s serial control command to format

the medium on the set.
✽ The data is lost when the medium is

formatted.

• The format of the medium is not a format

compatible with this set.
✽ If the set’s drive access lamp flashes

repeatedly and the medium is not recognized
though it is recognized on a computer, etc., it
may be formatted in NTFS or super floppy
format.

• Replace the cable(s).

• The cable(s) for synchronization are damaged.

Two units cannot be synchronized,
or time code synchronization does
not work.

• Make the synchronization settings, then turn the

power off then back on.

• The master/slave settings in the synchronization

settings are not correct.

• Make the time code setting. (Serial command)

• In the slave mode, the time code setting is

wrong.

• Refer to the description of scripts and correct

the text.