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Xoro HSD 4000 User Manual

Page 116

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NOTES ON SERVICE

Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS: Tel.: 040/77 11 09 17, Internet: www.xoro.de/support.htm

Symptoms

Cause

Correction

No power

The power plug is disconnected

Connect the power plug Into the wall outlet

No picture

The TV Is not set to receive DVD
signal output

Select the appropriate video input mode on
the TV so the picture from the DVD player
appears on the TV screen

The video cable Is not connected securely

Connect the video cable Into the jacks
securely

The DVD video mode Is not matched
with the TV

Refer to Connecting toaTV(page 10)

The audio cable Is not connected securely

Connect the audio cable Into the Jacks

No sound

The power of the equipment connected with
the audio cable Is turned off

Turn on the equipment connected with the
audio cable

The setting of output sound type is not correct.Set the audio setting correctly.

The playback picture
has occasional

The disc is dirty.

Eject the discs and clean It.

It Is In fast fonward or fast reverse playback. Sometimes a small amount of picture

distortion may appear. This Is not
malfunction.

Brightness is
unstable or noises
are produced on
playback pictures

The copy protection’s effect.

Connect the DVD player to the TV directly.

The DVD player
does not start
playback

No disc Is Inserted.

Insert a disc.

An unplayback disc Is Inserted.

Check the disc type and color system.

The disc Is placed upside down.

Place the disc with the playback side down.

The disc Is not placed within the guide.

Place the disc on the disc tray correctly
Inside the guide.

A menu Is on the TV screen.

Clean the disc.

The parental lock function Is set.

Press the SETUP button to turn off the menu
screen. Cancel the parental lock function or
change the parental.

Buttons do not work

Power supply fluctuations or other
abnormalities such as static
electricity may Interrupt correct

Turn the power on or off with the POWER
button. Or disconnect the power plug and
Insert it Into the wall outlet again.

The remote control
does not work
properly

The remote control is not pointed at
the remote sensor of the DVD player

Point the remote control at the remote
sensor of the DVD player

The remote control is too far from
the DVD player

Operate the remote control within
about 7 m

The batteries In the remote control
are exhausted

Replace the batteries with new ones