Datamax DMX E E-4204 - Manual (Page 62)

52 E-Class
Unacceptable print quality:
•
Dirty printhead: Clean the printhead (see Section 5).
•
The temperature setting may be incorrect for the media being
used: Use the software program or DPL commands adjust the
Heat Setting and Print Speed.
•
A mismatched incorrect ribbon/media combination is being
used: Check the types being used.
•
Verify that the Media Type Switch is in the correct position
for the printing method being used (see Section 3.4).
•
Faulty printhead: Replace it (see Section 5) or call for service.
The printer does not print or prints several labels at once:
•
The labels are incorrectly loaded: See the loading
instructions on the inside cover of the printer or Section 3.
•
The media is not calibrated: Calibrate it (see Section 4).
•
If equipped, the Adjustable Media Sensor may need to be
repositioned (see Section 3).
•
The media sensor or sensor circuitry may be defective: Call
for service.
The ribbon does not advance (the paper advances, but ribbon does not):
•
The ribbon may be installed incorrectly: Ensure that the
ribbon’s inked side faces the paper. With most ribbons this
can be verified by rubbing paper against the ribbon; the ink
should smudge the paper. Or, if using label stock, the sticky
side of a label will pull off the ink.
•
A mismatched ribbon/paper combination is resulting in an
insufficient amount of friction between paper and ribbon:
Ensure that the correct type of ribbon is being used with the
media.