Transferring a call – Nortel Networks NN43110-101 User Manual

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While on an active call

To place a call on hold:

(Hold)

Press the Hold key.

To retrieve a call on hold:

Press the line (DN) key.

Transferring a call

Use the Transfer feature to redirect a call to the appropriate person.

To transfer a call to a third party:

Trans

1. Press the Transfer context-sensitive soft

key. The other party is put on hold and a

dial tone sounds.

2. Dial the DN to which you are transferring

the call.

Trans

3. When that number rings or a person

answers, press the Transfer context-

sensitive soft key to connect the calling

party.