Multiple switch configuration, Troubleshooting guide – Viconics VWA5000 (Classic ZigBee) Installation Guide User Manual
Page 12

12 | VWA 5000 Series-Installation Guide
M
ULTIPLE
S
WITCH CONFIGURATION
In a multiple switch configuration, up to 20 switches can be linked to one controller.
Repeat steps 5 to 9 in the pairing process procedure to add multiple wireless switches.
When a multiple switch configuration is modified i.e. removing a switch, a RESET is
required. Please follow these steps:
1) Reset the wireless switch to its factory default settings, simply short the switch (use a
metal ball point pen) and hold for 20+ seconds. 5 short blinks will confirm reset.
2)
Set configuration
parameter “BI1” or “BI2” to “None” and then back to “BI1” or “BI2”.
This sequence will erase the removed wireless switch.
T
ROUBLESHOOTING
G
UIDE
NOTE: If the wireless switch has not yet been paired, restart the pairing procedure.
Trouble Condition
Possible Cause
Solution
The wireless switch
is not activating
Batteries not installed
properly
Properly install the batteries by
respecting polarity
The switch does not
function properly
Not installed correctly
See page 2 and the mounting template at
the end of this document
Always displaying
“Low Battery”
A switch was
removed
See page 11 under multiple switch
configuration
The wireless switch
is not pairing with
device
Configuration
parameters need to
be reset
Set configuration
parameters “BI1” &
“BI2” to “None” and then reset them to
“Window” and or “BI2” to “DoorDry”
The wireless switch
needs to be reset
Jump the switch for 20+ seconds and
restart pairing
Incorrect PAN ID or
Channel
Appropriate PAN ID or Channel
needs to be set.
(See page 6-10)