Brother FAX-175 - Manual (Page 35)

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TROUBLESHOOTING
If you are having trouble with the image quality in TRANSMIT or RECEIVE modes, try the unit in
the COPY mode. If this test gives you a good reproduction, the problem is not with your unit
but with the other unit or the telephone lines.
If this GUIDE does not help you in solving a problem with your unit, please call our service at: 1-
800-284-4FAX
I. TRANSMITTING
SYMPTOM POSSIBLE CAUSE ACTION
No lamp indications on cover.
Power switch is turned on
but power lamp does not light.
Is the power cord plugged in? Plug In power cord.
Faint drawings or characters
are not reproduced when
sending or copying
Contrast switch set wrong. Change Contrast switch on the
front of the unit to "L" (Light setting).
Document jam Document jammed in
transmitting section.
1. Turn the power off.
"CAUTIONiBOTH ICM AND OGM
MESSAGES WILL BE ERASED IN
THE EVENT OF A POWER
INTERRUPTION. CARE SHOULD BE
EXERCISED WHEN UNPLUGGING
THE UNIT OR TURNING OFF THE
UNIT'S MAIN POWER SWITCH."
2. Pull up on the control panel to open
it up.
3. Remove the jammed document.
4. Close cover making sure that you
hear it click into place.
5. Do not retransmit this document but
make a copy of it first
Error indicator is lit Communications error has
occured - this is usually
caused by a bad phone line.
1. Redial and try transmission
again.
2. If you get failure again, call the
distant location and verify if their
unit is functioning and that it is a
Group 3 fax terminal. If it is not
working, have them call their
service. If It is not a Group 3, then
you cannot transmit to them at all.