AvMap GEOSAT 4 TRUCK - Manual (Page 51)

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Defect he/she must send the product to
the Support Centre, together with the tax
document and the warranty.
The Purchaser’s rights under this warranty,
are forfeited in the following cases:
• If the Support Centre identifies previous
unauthorised repair attempts have been
made, and/or that unofficial replacement
components have been used.
• Conformity Defect caused by the misuse of
the product or inadequate installation and/
or failure to comply with the instructions
contained in the User Manual, or contrary
to the technical or security regulations
in force in the Country in which the
Product had been used when the possible
Conformity Defect occurred.
• Conformity Defects caused by revisions or
alterations that have not been authorised
by the Producer, that is negligence, misuse,
deterioration due to the exposure of the
Product to sunlight, humidity, heat source
or temperature that do not conform with
the recommendations in the User Manual.
• Damages caused directly or indirectly
to the Product by the Purchaser during
carrying, or due to its exposure to:
- lightning or other atmospheric
phenomena
- excess voltage
- inadequate or irregular electrical supply,
and generally due to any operations or
interventions carried out on the Product by
the Purchaser or by a third party contrary
to the correct use of the Product.
The Purchaser’s rights under this warranty
also regard the aesthetical and/or missing
components, power supply cables,
but excluding normal wear and tear or
inadequate and/or inappropriate employ of
the mentioned parts above.
The conditions of this Warranty can only be
changed, modified or extended in writing by
the Producer.
Each possible controversy deriving and/or
connected to the previous conditions of the
warranty will be transferred to the exclusive
and absolute knowledge of the jurisdiction of
Massa (MS).
14.2 Repair and replacement under
warranty
When a Conformity Defect has been
confirmed, the Purchaser must contact
the authorised Support Centre for national
territory by one of the following methods:
Web procedure:
The Purchaser should visit the www.avmap.
it website and click on “Technical Support.”
The Purchaser will be required to complete
an on-line assistance request form.
Once the form has been processed, the
Support Centre will send the Purchaser an
authorisation number by email.
The Purchaser may then send the broken
equipment to the national competent
Supporting Centre for the reparation on
guarantee.
Telephone procedure:
Contact +44 (0)1329 517777 and explain
your problem to the Support Centre operator.
The operator will give you an authorization
number. The Purchaser may then send the
broken equipment to the national competent
Supporting Centre for the reparation on
guarantee.
The authorised Support Centre for Products
purchased in UK and Ireland is the
following:
C-Map (UK) Ltd
Systems House
Delta Business Park