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General program problems, A program crashes, A program stops responding – Dell Dimension 8100 User Manual

Page 31: A solid blue screen appears

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A

R E O U I R E D

. D L L

F I L E W A S N O T F O U N D

— The program that you are

trying to open is missing an essential file. To remove and then reinstall the

program:

1

Cliek the Start button, point to Settings, and then eliek Control Panel.

2

Double-eliek the Add/Remove Programs ieon.

3

Seleet the program that you want to remove.

4

Cliek Add/Remove and follow the prompts on the sereen.

5

See the program doeumentation for installation instruetions.

General Program Problems

A program crashes

S

e e

t h e

s o f t w a r e

d o c u m e n t a t i o n

— Many software manufaeturers

maintain websites with information that may help you to solve the problem.

A program stops responding

P

r e s s

t r l

>

l t

>

e l

> — in the Close Program window, seleet the

program that is no longer responding. Then eliek the End Task button.

A solid blue screen appears

T

u r n

t h e

c o m p u t e r

o f f

— if the eomputer does not respond to a keystroke

or a proper shutdown (see page 14), press the power button until the eomputer
turns off. Press the power button again to restart the eomputer. The solid blue

sereen appears beeause you were not able to perform a proper Windows
shutdown. SeanDisk will automatieally run during the start-up proeess. Follow

the instruetions on the sereen.

S o l v i n g P r o b l e m s I 3 1