Bluetooth troubleshooting, Probp 3400 and the target device will not pair, Probp 3400 and the target device are not connected – Welch Allyn Connex ProBP 3400 digital blood pressure device - User Manual User Manual
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Bluetooth troubleshooting
ProBP 3400 and the target device will not pair
Possible cause
Corrective action and explanation
Bluetooth radio is not enabled on the ProBP 3400
See Bluetooth wireless technology section for
instructions on enablingBluetooth functionality in the
device.
ProBP 3400 is not in Pairing mode
See Bluetooth wireless technology section for
instructions on enabling pairing in the device.
There is too much distance between ProBP 3400 and
the target device
Move the ProBP 3400 closer to the target device.
The wrong PIN was entered for a Bluetooth 2.0
connection
If a PIN is requested, enter 1234.
There is a problem with the target device
Refer to operating system or computer hardware
manuals for further troubleshooting.
ProBP 3400 and the target device are not connected
Possible cause
Corrective action and explanation
ProBP 3400 and the target device have not been
paired.
Follow instructions for pairing the ProBP 3400 to a
target device.
If pairing was attempted:
•
Complete pairing process again
•
See troubleshooting section for ProBP 3400 and
the target device will not pair.
There is too much distance between ProBP 3400 and
the target device
Move the ProBP 3400 closer to the target device.
The target device and/or software were not launched
in the correct order
The connection process was not completed in the
correct order.
1.
Exit the application on the computer.
2.
Power down, then power up ProBP 3400.
3.
Relaunch the computer application.
There is a problem with the target device
Refer to operating system or computer hardware
manuals for further troubleshooting.
Directions for use
Troubleshooting 67