Dell 2350 Wireless Broadband Router - Manual (Page 65)

While Dell offers a wide selection of software and peripheral products, we do not
specifically test or guarantee that all of the products we offer work with any or all of the
various models of Dell computers, nor do we test or guarantee all of the products we sell
on the hundreds of different brands of computers available today. If you have questions
about compatibility, we recommend and encourage you to contact the third-party
software and peripheral product manufacturer or publisher directly.
Dell-Branded Peripheral Products
Dell does provide a limited warranty for new Dell-branded peripheral products (products
for which Dell is listed as the manufacturer) such as monitors, batteries, memory,
docking stations, and projectors). To determine which limited warranty applies to the
product you purchased, see the Dell invoice and/or the product documentation that
accompanied your product. Descriptions of Dell's limited warranties are described in
preceding sections.
Return Policy
If you are an end-user customer who bought Dell Software and Peripherals products
directly from a Dell company, you may return Dell Software and Peripherals products that
are in as-new condition to Dell up to 30 days from the date of invoice for a refund of the
product purchase price if already paid. This refund will not include any shipping and
handling charges shown on your invoice; you are responsible for those.
To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a
Credit Return Authorization Number. You must ship the Dell Software and Peripherals
products back to Dell in their original manufacturer's packaging (which must be in as-new
condition), prepay shipping charges, and insure the shipment or accept the risk of loss or
damage during shipment.
To qualify for refund or replacement, returned products must be in as-new condition,
software products must be unopened, and all of the manuals, floppy disk(s), CD(s),
power cables, and other items included with a product must be returned with it.
One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean
Only)
Guarantee
Dell Inc ("Dell") warrants to the end user in accordance with the following provisions that
its branded hardware products, purchased by the end user from a Dell company or an
authorized Dell distributor in Latin America or the Caribbean, will be free from defects in
materials, workmanship, and design affecting normal use, for a period of one year from
the original purchase date. Products for which proper claims are made will, at Dell's
option, be repaired or replaced at Dell's expense. Dell owns all parts removed from
repaired products. Dell uses new and reconditioned parts made by various manufacturers
in performing repairs and building replacement products.
Exclusions
This Guarantee does not apply to defects resulting from: improper or inadequate
installation, use, or maintenance; actions or modifications by unauthorized third parties or
the end user; accidental or willful damage; or normal wear and tear.
Making a Claim
Claims must be made in Latin America or the Caribbean by contacting the Dell point of
sale within the guarantee period. The end user must always supply proof of purchase,
indicating name and address of the seller, date of purchase, model and serial number,
name and address of the customer, and details of symptoms and configuration at the
time of malfunction, including peripherals and software used. Otherwise, Dell may refuse
the guarantee claim. Upon diagnosis of a warranted defect, Dell will make arrangements
and pay for ground freight and insurance to and from Dell's repair/replacement center.
The end user must ensure that the defective product is available for collection properly
packed in original or equally protective packaging together with the details listed above
and the return number provided to the end user by Dell.
Limitation and Statutory Rights
Dell makes no other warranty, guarantee or like statement other than as explicitly stated